Yipes Auto & Graphics Terms and Conditions

Thank you for your interest in working with Yipes Auto & Graphics!

This document outlines the terms and conditions that govern our collaboration on projects. By accepting a Purchase Order from Yipes Auto & Graphics, you acknowledge that you have read, understood, and agreed to these terms.

Prior to issuing a Purchase Order, Yipes Auto & Graphics will provide subcontractors with detailed project information, including proofs, and a quote request. Please include all necessary fees in your initial quote, as all project costs must be approved by the client. Any additional charges incurred after the Purchase Order is issued require prior written approval from the client and may potentially delay the project.

Communication and Order Confirmation

You will receive Purchase Orders via email (yipesreceipts@yipescorp.com). Please review the details carefully.
To confirm your acceptance of the work order, simply forward that email to eoliveira@yipescorp.com stating you accept the order as is or if you find any discrepancy, request a review. Your job is not confirmed until we receive your acceptance.

Payment Terms

We reserve the right to withhold payment for work that does not meet our quality standards.
Our payment terms are due on receipt upon satisfactory completion of the work order. See further details below about payment processing timeline.

Intellectual Property Rights

Yipes Auto & Graphics owns all rights to our name, designs, and logos.
Client names, designs, and logos belong to the respective clients.
You are prohibited from using our intellectual property or any client's intellectual property for any promotional purposes without our prior written consent in each instance. This includes, but is not limited to, print, radio, television, online, or any other media format.

Quality Standards and Re-installation

We expect you to deliver high-quality services and complete all work orders on time, following the instructions and specifications provided in the work order and project guidelines.
If a re-installation is necessary due to a failed installation on your part, we may offer the opportunity to either you or another subcontractor to complete the job.
If you are chosen for the re-installation, you must complete it at no additional cost to Yipes Auto & Graphics, within the original timeframe, and minus any damages incurred by us (e.g., additional materials, client deductions for overdue work).
If we assign the re-installation to another subcontractor, you will not be compensated for the incomplete job.
In the event that your work results in damage to the client's vehicle or property, you are solely responsible for all repair costs to restore it to its original condition.

Stop Purchase Orders and Access

We or the client may issue a stop purchase order at any time.
You must provide access to the client's property during normal business hours for our personnel or the client to remove their property, if necessary.
We will compensate you for work completed up to the termination date, unless the termination is due to unacceptable work quality or damage to the client's property.

Subcontracting

You cannot subcontract any work related to Yipes Auto & Graphics jobs without our prior written consent in each instance.

Governing Law and Dispute Resolution

This Agreement is governed by and construed in accordance with the laws of the State 1 of Vermont, and any legal action arising from this Agreement will be brought exclusively in the appropriate federal or state court of Vermont.
You agree to the personal and subject matter jurisdiction of such courts and waive any objections to venue in Burlington, Vermont.
Any waiver of our rights under this Agreement will not be deemed a waiver of any other rights or our right to enforce that same right in the future.

Entire Agreement and Amendment

These terms and conditions, along with the accepted purchase orders, constitute the entire agreement between us regarding the installation services you provide to Yipes Auto & Graphics.
This Agreement can only be modified by a subsequent written document signed by Yipes Auto & Graphics.
Accepting a purchase order signifies your acceptance of these terms and conditions.
If you are signing on behalf of a company, you warrant that you have the authority to do so and that this Agreement is a valid obligation of the company.

We appreciate your understanding and look forward to a successful collaboration!

PROJECTS GUIDELINES:

These guidelines outline the expectations for all subcontractors working on Yipes Auto & Graphics installation projects. Adherence to these guidelines is essential for a successful and mutually beneficial working relationship.

Professionalism & Conduct

Professionalism is paramount: Your appearance, equipment, and conduct must always reflect positively on Yipes Auto & Graphics.
Timeliness: Arrive promptly at the job site as scheduled. Account for travel time and potential traffic delays.
Communication:
- Respond to phone calls from Yipes within 15 minutes while at the job site.
- Notify Yipes immediately of any delays or deviations from the agreed-upon schedule.
Confidentiality: All project information, including client details, pricing, and techniques, is strictly confidential.

Installation Procedures

Pre-Installation:
- Inspect and inventory all graphics upon delivery to ensure no missing or damaged parts. Document any shipping damage with photos and report it to Yipes immediately.
- If installation diagrams are not provided, contact the Yipes Graphics department for clarification on placement.
- Measure the available working space and confirm the type, model, and size of the equipment before beginning installation.
- Never discuss the project or offer opinions on the installation, design, or materials with the client. Direct all client inquiries to Yipes Auto & Graphics.
Installation:
- Follow all installation procedures outlined by 3M and Avery for the specific materials and surfaces used. If unsure, consult the material vendor or contact Yipes for guidance.
- Do not subcontract any portion of the installation to another company without express written permission from Yipes Auto & Graphics.
- Do not mix graphics from different locations. Keep all graphics secure at the end of each workday.
Post-Installation:
- Notify Yipes within 24 hours of job completion.
- Have the customer sign the completion report form (if provided) and submit a copy with your invoice.
- Obtain necessary approvals and documentation for all work performed.

Payment & Invoicing

Invoices: Submit all invoices to Yipes Auto & Graphics within 5 business days of job completion.
Late Payments: Delinquent invoices will be reviewed, and payment may be withheld. Invoices over 30 days past due may not be paid.
Re-work: If a customer complaint arises, you may be responsible for correcting the issue. Yipes reserves the right to contract another installer to complete the repairs and bill you for the costs.
Trip Charges: Trip charges are not automatic and must be pre-approved by the Project Coordinator.
Pricing Discussions: Avoid discussing pricing or billing charges with the client at any time.

Insurance & Compliance

Maintain current insurance coverage. Provide Yipes Auto & Graphics with updated insurance information annually.

Consequences of Non-Compliance

Failure to comply with these guidelines may result in non-payment of invoices, termination of future projects, and potential legal action.

Important Notes:

These guidelines are not exhaustive.
Yipes Auto & Graphics reserves the right to modify these guidelines at any time.
By accepting a project from Yipes Auto & Graphics, you acknowledge that you have read, understood, and agree to abide by these guidelines.

GRAPHICS:

Graphics shipped to SUBCONTRACTOR should be inspected upon delivery to make sure there are no graphics parts missing or damaged.

GRAPHICS INSPECTION:

Inspecting the graphics upon delivery is mandatory and will avoid missed trips or last minute cancellations.

It will also take way your responsibility for any reimbursement cost to Yipes in case of missing or damaged graphics.

If any damage occurred during shipping it must be documented with pictures at the time package is delivered.

Submit report via email (to eoliveira@yipescorp.com) including pictures of any damage or problems with the graphics within 12 hours after graphics are delivered. Reports after the 12 hour mark will be rejected and subcontractor understands that they are therefore responsible to cover any cost of graphics that are damaged or missing. The refund of such cost, including shipping and extra labor should be deducted on your invoice to Yipes. Yipes will provide total cost to be deducted accordingly.

APPOINTMENTS:

Appointments will be coordinated between Yipes Auto & Graphics and client. Subcontractor is not allowed to confirm or change appointments directly with client unless with written permission from Yipes.

CANCELLATION / RESCHEDULE:

Subcontractors understand that cancellation / reschedule notices must be given to Yipes 24 hours prior to the job appointment date or 7 days notice for large fleet projects.

Yipes Auto & Graphics will not pay subcontractors any cancellation fee related to projects cancelled by client 24 hours or more from appointment date.

Cancellation fee changes must be discussed and listed on the Purchase Order.

REQUIRED PAPERWORK:

All installers are required to remain accurate and up-to-date insurance information on file with Yipes Auto & Graphics and to send us updates annually or whenever document expires or information is changed. No invoices will be processed if paperwork is expired and 1099 forms will be issued based on the information we have on file.

Subcontractor must submit and keep up to date the following paperwork:

W9
Certificate of Liability Insurance
Workers Comp Certificate (or waiver form -please request waiver form if your company is exempt)

JOB FOLLOW UP REQUIREMENTS:

SUBCONTRACTOR WILL PROVIDE YIPES AUTO & GRAPHICS WITH THE FOLLOWING AFTER INSTALLATION:

Compliance of PROJECT GUIDELINES

Immediately after job completion (on the same day): Call or email Purchase Order issuer confirming job was completed as scheduled or providing any detail as needed.

Before & After pictures of Job completed.

Mandatory vehicle photos:

Vin number tag.
Overall pics of the vehicle front, driver’s side, rear side, passenger side immediately after installation is complete.
Before pictures if existing damage was noticed and if there are graphics to be removed. If extra charges were authorized for cleaning, before pictures showing the conditions of the vehicle and a note on completion report stamping extra time needed to complete the job initialed and signed by client's employee. Before pictures showing any graphics to be removed.

Mandatory photos of any graphics installation (wall graphics or signs, door graphics, etc) after job is complete

Few days before the appointment date, an email containing a link for pictures upload will be sent to you via Smartsheet - do not send pictures via email. Pictures must have a minimum size of 1080px wide in jpeg or png format. After pictures are received, Yipes Auto & Graphics will inform you ASAP of any corrections that need to be made. The same applies to any other service provided (i.e. wall graphics, signs, glass films, etc). All work is subject to acceptance by Yipes!. No submission of said pictures and completion form will result in payment delays.

Always remember to take pictures, including during the job if there are any problems with the install/removal of graphics, and also of any existent damage or a damage caused during the installation/removal process.

YOUR INVOICES TO YIPES:

1. Invoices for each Job are subject to acceptance.

2. Invoices must list PO# and VIN# (Unit# for WB Mason jobs) of all the vehicles billed under the same Purchase Order #

3. Invoices must list rate per unit or as listed on the Purchase Order.

4. Required paperwork must be current on your profile

5. Invoice must list current date (the date invoice is being sent to Yipes, after job is complete).

6. Invoice is expected to be received within 15 days after job is complete. The sooner we receive the invoice, the sooner payment will be processed.

7. Invoices received more than 30 days after receipt of the corresponding services are subject to non-payment.

8. Completion report (if provided) must be attached to the invoice (signed and dated by client) and must match the job description from the work order.

Invoice will only be accepted if it is under Yipes Terms you have agreed upon when you accepted the purchase order.

If you have submitted an invoice that is not under Yipes's terms, Invoice will be put on hold and payment will be delayed until an updated invoice is submitted and accepted.

PAYMENTS:

Yipes Auto and Graphics values its extensive network of over 384 sub-contractors across the United States and Canada. We deeply appreciate their partnership and recognize the crucial role of timely payments, especially for our many small business partners. To this end, we prioritize efficient invoice processing and strive to process all invoices weekly upon receipt.

Any and all invoices must be sent to Yipes Auto & Graphics eoliveira@yipescorp.com within 5 business days of job completion. Any and all delinquent invoices will need to be brought to attention of the installation department supervisor for further review and it will be under that advisement as to whether or not the installer will be paid. Invoices delinquent more than 30 days are subject to non-payment. It would be at the discretion of the Coordinator whether invoices are to be processed sooner than agreed upon. Only if unforeseen problems arise will any invoice be held without prompt payment. If customer is unsatisfied with work performed, all invoices will be held until customer satisfaction is obtained.

DEPOSITS:

To foster trust and support new subcontractors, Yipes Auto and Graphics will consider paying a deposit per Purchase Order upon request for the first two orders. This exception is intended to facilitate initial collaborations. Subsequent Purchase Orders will be subject to our standard payment policy as outlined above.

EXTRA CHARGES:

No extra charges or fees will be paid unless prior written authorization is obtained from Yipes Auto and Graphics. Any necessary changes to the original Purchase Order will be documented by issuing a revised Purchase Order.